"Create-your-own-adventure" for staff training in sales and customer care
90-sec pitch by CEO: http://youtu.be/DS-wt_GWOmE BranchTrack improves online learning by adding realistic customer simulations into the mix. When learners face an actual customer and have to make actual decisions, they tend to care more, remember more and apply their knowledge in their jobs faster. When used in e.g. customer service training, better results directly translate into increased revenue and higher customer satisfaction. We also offer insight into learner behavior within the simulations, uncovers their choices and mistakes. This data can be used to improve work processes, identify skill gaps and prioritise training efforts. It is by far the most cost-efficient way to understand e.g. what all your employees in fact do wrong when they talk to a customer. Creating complex branching scenarios in BranchTrack is as easy as using post-its or drawing on a whiteboard. Design takes seconds and finished projects can be shared, embedded into courses or downloaded as SCORM packages.
BranchTrack – a revolutionary online service for building interactive corporate training closed euro 250,000 seed round. Investors include Imprimatur Capital, Coffee Ventures and Zbigniew Gulbinowicz (Blue Bridge Baltic Lithuania).
10 finalists of TechHub Riga Academy announced, Rention featured in Russia's biggest newspaper, BitFury launches a mobile Bitcoin mining datacentre and more.
TechHub Riga jury is happy to announce the 10 teams of TechHub Academy 2016! The choice wasn’t easy, since competition is growing fast and TechHub received more than 50 very strong and professional applications from startup teams of 10 countries, including the US, UK, Germany, Poland and Finla...
Latvija start-up uzņēmumu (jaunuzņēmumu) veidošanai un attīstīšanai ir ļoti perspektīva vieta, intervijā ziņu aģentūrai LETA atzina igauņu uzņēmējs Gļebs Maļcevs (attēlā).
Izdevums ‘Dienas Bizness’ publicējis padomus, ko snieguši start-up uzņēmumu ‘Twino’ un ‘BranchTrack’ vadītāji, brīdinot jaunos uzņēmējus no nopietnākajām kļūdām, kādas var tikt pieļautas, darbojoties šajā jomā.
‘TechHub Riga’ žūrija otrdien izziņojusi desmit tehnoloģiju iesācējuzņēmumu (start-up) komandas, kas 10. februārī piedalīsies ‘TechHub Academy’.